Swadlincote Surgery

01283 216091

Line 2

01283 551717

Complaints policy

We always try to provide a service, to our patients, that meets their needs and expectations. Sometimes, a patient may feel that something has gone wrong or their experience has not matched those expectations. At this time, they may wish to make a complaint. Many issues can be resolved there and then but some patients may wish to make a more formal approach to the surgery. We take all complaints seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager, Simon Richichi. Every effort will be made to answer your concerns as soon as possible.

Forward complaints to –

Simon Richichi – Practice Manager

Swadlincote Surgery
Darklands Road
DE11 0PP

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